We warranty the original buyer that our display will be free from manufacture defects under normal use and service.
This warranty is extended for ten seasons. It includes the tree frame and branches. It does not include ornaments or lighting. Ornaments and lighting are covered only as outlined in the specific ornaments or lighting warranty.
Under this warranty the company’s responsibility is to repair and replace on a non-prorated basis. Labor and/or equipment to install remove and return shipping are not included in this warranty.
Bulbs burn outs and electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling or transit are not covered in this warranty. Therefore, goods should be inspected and tested upon delivery and prior to installation. All merchandise is carefully inspected prior to packaging and shipping.
SUBSTITUTIONS: This is a made-to-order product created in our workshop by our highly skilled elves. Because each creation is comprised of many unique elements, some variations may occur, and in some cases some part substitutions may be made. Note that the completed product may vary slightly from the item pictured here. Please rest assured that our team will meet your needs and still come with the same quality satisfaction guarantee.